At Ripuraj Private Ltd, we offer a 10-day exchange/return policy. You have 10 days from the date you receive your item to request a replacement or return. For exchanges or returns, please contact us at sales@ripurajagro.com.
Exchanges and Returns
To be eligible for an exchange or return, your item must be unused, in the same condition that you received it, and in its original packaging. The invoice must be provided at the time of return pickup. Items that have been used will not be eligible for exchange or return.
Exchanges and returns are allowed only in the following cases:
If your return is accepted, we will arrange a pickup from the same address, and you will be notified of the expected pick-up date. In case of an exchange, the new product will be delivered within 8-10 days after the return pickup.
For any delivery-related discrepancies, please reach out to us within 48 hours after the order has been marked as delivered.
For any quality issues, kindly contact us at +91 990 5555 666 or email us at sales@ripurajagro.com.
Cancellation
An order cancellation request will be accepted only if the product has not yet been shipped. If the cancellation request is accepted, you will receive a full refund.
Ripuraj Private Ltd reserves the right to cancel or refuse any order for various reasons, including but not limited to the non-availability of stock, pricing errors, informational errors, or issues identified with the personal/financial details provided by the customer.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 7-10 days.
For any return-related questions, please contact us at sales@ripurajagro.com.